For HICAPS Help Desk hours of operation, please refer to www.hicaps.com.au Provider information section. This integration is available to clients running TM2 2010.12.101, 2012.10, 2013.03 & 2014.04 The HICAPS integration allows your TM2 software to send and receive claim... Help Desk Welcome In this case, … After connecting to the remote desktop, the local HICAPS terminal should now to detected by the remote HICAPS Connect software and become available for integration. Note | Deactivated Providers are resolved via Medilink Provider reactivate For Multi-Provider numbers … Get support for your terminal Learn more about your terminal, watch videos, get step-by-step instructions on how to perform everyday tasks, as well as troubleshooting guides. Allied Health professionals now have a new choice and a new ally to help them provide improved patient payment and Health Fund claiming services. … For Authorisations: • Credit Card (Credit) Account This is an Australia-wide … Page 3 Contact phone numbers for HICAPS/EFTPOS HICAPS Help Desk 1300 650 852 your merchant details Merchant No. Tyro HealthPoint, an alternative to HICAPS, has recently been integrated with the Smartsoft Front Desk … The wellbeing of our customers, employees and community is our top priority during these ever changing times. Highlighting a Provider should display HiCaps Medicare, HiCaps Provider and HiCaps Merchants. If you require further assistance, … Disinfecting your EFTPOS Terminal Once HICAPS Connect has been installed and configured the support team at Collab Global can assist in getting HICAPS enabled and setup within TM2 or TM3 Desktop. If you need to get in touch, please don’t hesitate to contact our 24/7 Customer Support team on … If HICAPS Connect does not detect a terminal connected to your PC or local network, you will see a red HICAPS Connect icon instead of the yellow icon. 1. HICAPS payments without HICAPS integrated (using a private patient invoice): Complete the appointment; From the TM2 Quick Bill window select Go To Invoice And Do More; In the Invoice window you can add a HICAPS payment by selecting Accept Payment Note: You will still need to use your HICAPS terminal to process the HICAPS … Complete a Quick HICAPS Claim (PDF 184.5KB) How to Cancel a HICAPS Claim (PDF 197.8KB) How to do a HICAPS Quote (PDF 441.9KB) Refund an EFTPOS Transaction (PDF 185.0KB) How to do a … HICAPS/EFTPOS 1.1 HICAPS help desk HICAPS Help Desk phone number is 1300 650 852. A message may also be displayed. The terminal can interface with TM2 / …