4. silentwinter. Determined that no Voltage coming from Power Board. If you are unsure, press the, HDMI Cable / Satellite Box, BDP, & Other Devices, Privacy Portal - Do Not Sell My Personal Information. I have a lg 42" lcd tv (42LB1DR) and it randomly turned off during operation. LG 47LG90 TV less than 60 days old has an intermittent problem, ... Power light turns to blue and sound starts playing ... and plays all appropriate sound, but no picture ever comes on the TV. Facebook Share Twitter Share Pinterest EMAIL Print; Email; Copy Link; Share * Required question. Check if the LG logo appears on the screen when you turn it on. Designed with you in mind, LG products offer innovative solutions to make life good. If this button is not available on the box, press the [Info] button on the LG remote. Power cycling the TV, usually fixes it. Be sure the laptop is set to output a resolution supported by the TV. We have an LG 50PA4500 TV. REBOOTED THE BOX BY PULLING THE PLUG. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. I CAN CHANGE CHANNEL AND HEAR DIFFERENT AUDIO BUT NO PICTURE. I could hear sounds I could even switch inputs but their is no picture. Can some one let me know what I can do? We apologize for this inconvenience. LG 42" LCD TV 42LG60FR ... but the sound was still there. Press and Hold button on remote as well as TV panel at the same time for a few seconds. What seems to have blown and needs replaced???? Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. Once or twice a week, the picture on the DVR set will go black and the TV's signal status will pop up, with the resolution flashing. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Method 2 Press and hold the {MENU} button on the remote and the {MENU} button on the TV at … Plug the device back in, and change the TV to the new input to see if the issue is resolved. Is a picture displayed? I had a similar issue when the display would not turn on, though the TV as a unit has power. ※ For some OLES and other models, LG … Be sure the TV is on the correct component input. I have same problem. I have a 7 year old LG 32LK330-UB model tv. My TV does light up in the back their is just no picture. The sound is all right but the creen is pitch black. It is weird because this TV supports HDR and I used it with my old PS4. Also when I click the menu button it does not pull up. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. Turned it on Friday morning and now all I have is sound and no picture. In early 2021, CNET Forums will no longer be available. TV functioned perfectly. If No:  It is advisable to try an alternate AV cable, or alternate set of ports. The failure does not tell you what is broken unless I write it's the set. With no picture but sound is OK. History: This set can in to our shop clicking off when plugged in. @egormxo verify that you have no image on all inputs. I had to turn off the TV and back on to get the picture back. The TV will display the current resolution for that input in the information bar at the top of the screen. Disconnect the HDMI cable from the TV and move it to an alternate port. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. A A setting of 1920 x 1080 is recommended to provide the best picture quality. If all steps have failed, the unit will require service. Philips LCD TVs are no exception. It can't be that difficult of a fix, doesn't sound like a hardware failure to me, I'm just not doing something right NO PICTURE BUT HAVE AUDIO. All Rights Reserved, Ensure the TV is on the proper Input. Unplug the external device (30 seconds) and then restore power. So I turned off and turn on the TV again and there was no picture again! It lights up so the led seems to be working. © 2021 CNET, A RED VENTURES COMPANY. Is an image displayed along with the audio now? A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. PICTURE FROZE. WATCHING A PROGRAM AND WENT TO CHANGE THE CHANNEL. If this is not possible, then the set will require service. i cannot switch inputs or even turn up or down the volume. Ensure the TV is on the proper Input. Sorry about such a long post but now I don't know if I should blame PS4 PRO or my LG TV. Put the back cover of your TV and secure it; Turn your TV on to check if the repair fixes the problem. Do any external devices connected to the TV work properly? After repeated (off/on) attempts we will get the picture to … For the last 9 months, it very occasionally has a problem where the screen goes black but there is still audio. 1. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. 4. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. Unplug the external component (if possible) for 30 seconds. Once in a while, I will get a long winded U-Verse HDCP error box with like 7 possible issues. After repeated (off/on) attempts we will get the picture to come on. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. Television Has No Sound Answer 4: Make sure there is not a pair of headphones connected to the TV audio out jack on the side or front of your TV.. Television Has No Sound Answer 5: Check all of the cables that are connected into the back of your TV. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Download this image for free in … Use the following guide to determine how to resolve a TV with sound but no picture. One day their was no video. Had my LG 32″ Smart TV for just over 12 months only had it on a couple of times. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). We have a JVC 32" tv (approx 6yrs old) that powers up but has no picture & sound.After about 30 seconds, it turns itself off with standby light on - any ideas what could've happened & whether or not it could be repairable. Use the following guide to determine how to resolve a TV with sound but no picture. Change the power, tco and main boards and same issue. If a display appears, continue to the next step. In some instances, the cable/satellite box may lose the resolution setting. If all above steps have failed, then your TV will require service. Get shopping advice from experts, friends and the community! when i try to turn on my LG LCDtv the indicator light will flash and then turn a solid green color as if the tv is on however there is no picture or sound. Once again, the ps4 turns on and boots all the way up but there is no picture on my tv, although I can hear the sounds, the background tune and the sounds when scrolling the menus.. Flat screen plasma tv turns on but no picture or sound repair. PLEASE HELP! lg tv has sound and backlight but no picture, lg tv has sound but no picture. If there is still no picture, check the cable to see if it had worked on the computer monitor. Sound bar sounds no better than my TV. Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. ... After a minute or something, an automatic message from this LG VCR (not expansive, but a new one) shows up: HEAD STATUS = PLEASE CLEAN. A common problem TV you might experience is a lack of picture when you turn on your TV. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Ensure the TV is on the proper Input. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). my Tv is 2 years in November just passed. Just blanked screen with sound. Next, swap the TV to the appropriate input. Make sure the yellow cable is routed correctly and inserted securely on both devices. LG Smart TV has no picture but has sound [Problem] So here's basically what's happening. If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. My 32' LG LCD TV has suddenly lost picture! If you are using set-top box, check if it is turned on. If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. My TV sound works, I can change channels but no picture. Now no picture but have sound. ANY HELP FOR THI S PROBLEM? Today the red power indicator started flashing red and there was no picture and no audio. Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater.